At the HumanX AI conference in San Francisco, thousands of tech industry professionals gathered to discuss the impact of agentic AI on business. Claude, a chatbot developed by Anthropic, was consistently mentioned as one of the most popular and widely used tools. In contrast, ChatGPT, developed by OpenAI, received less attention and criticism from some vendors who felt it had "fallen off" in recent months.
OpenAI's struggles to maintain dominance may be due to a perception that the company lacks focus and is reacting rather than leading in its development of AI technologies. This was highlighted by OpenAI abandoning several side projects and focusing on business and coding services. Recent controversies, including a New Yorker profile questioning CEO Sam Altman's trustworthiness and OpenAI's decision to inject advertising into ChatGPT, have also contributed to negative buzz around the company.
Despite these challenges, OpenAI remains one of the leading players in the AI industry, with some data suggesting it is neck and neck with Anthropic in terms of prominence and revenue. To stay ahead, OpenAI has announced a new $100 subscription tier for ChatGPT with increased access to its coding tool Codex, which may help to peel users away from Claude Code.
OpenAI's CTO noted that the technological landscape is rapidly changing, with agentic coding being a key area of focus in recent months. While it is unclear what the future holds, OpenAI appears determined to maintain its position as a leader in the AI industry.
