Reliance Industries has launched Jio Call Agent, an artificial intelligence assistant that can join phone calls to transcribe conversations and perform tasks such as booking cabs and making reservations. The service will be activated by saying "Hey Jio" and is expected to launch later this year for over 500 million users. Reliance is betting AI assistance can become a native feature of phone calls, reducing reliance on third-party call-assistant apps.
Reliance also unveiled an AI-powered version of its MyJio app that can perform tasks through natural-language requests, as well as TeleFrame, a home display that uses AI agents to proactively surface information and recommendations. The company aims to develop AI infrastructure and services for consumers, businesses, and governments, including applications that support 22 Indian languages.
Reliance has been ramping up its AI ambitions through partnerships with Google, Meta, and Nvidia, and plans to invest $110 billion in AI infrastructure. The company's shareholder meeting also saw the announcement of an initial public offering (IPO) for Jio Platforms, which could raise up to $2.7 billion.
Reliance's AI ambitions come as Indian companies remain heavily reliant on foreign AI models and cloud providers, with recent restrictions on access to some of Anthropic's latest models underscoring this dependency.
