Claude.ai experienced a login issue from 15:31 to 16:19 UTC on April 13, 2026, causing elevated errors. The company's platform, including Claude Code, console.anthropic.com, and API, were affected. A total of six services were impacted, including Claude Cowork and Government versions.
The incident was first reported at 15:40 UTC, with the company stating they were investigating. An update was provided at 15:58 UTC, indicating that elevated errors on login were ongoing. By 16:16 UTC, the cause had been identified, but a fix had not yet been applied.
Claude.ai issued another update at 16:35 UTC, confirming that the issue had been resolved. The incident lasted approximately 48 minutes and affected users attempting to log in to various services, including the platform and API.
The company has stated they will provide further updates as necessary.
