Two new studies highlight a growing optimism gap between AI experts and the general public. A survey by Pew Research Center found that while 75% of AI experts believe artificial intelligence will benefit them personally, only 25% of US adults share this view. The same study reveals that experts think AI will improve jobs, but most Americans fear it will automate their work away.
The divide is also reflected in trust issues. Over half of both groups say they want more control over how AI is used in their lives, and majorities distrust the government and private companies to regulate AI responsibly. This skepticism exists alongside bold claims from tech leaders about AI's potential. OpenAI CEO Sam Altman predicts AI agents will join the workforce and transform company output by 2025.
A separate study by Gallup and the Walton Family Foundation found that Gen Z is already living with AI, with 79% reporting use of tools like ChatGPT or Copilot. However, this generation is also highly anxious about AI, with 41% saying it makes them feel uneasy rather than excited. Only a quarter believe AI will benefit their critical thinking skills.
The research suggests that institutions must take steps to educate and inform the public about AI's benefits and risks. Clear policies and regulations could help build trust in AI technology, but so far, few Americans believe they have any agency in shaping its future.
